Everything we can say for certain

Forty-one point seven inches laid flat, measured on the piece. The clasp slides along it, so the loop you wear is whatever you set it to.

One point three eight by one point one inches for the guitar slide. Every product page carries its own measurement, taken the same way.

We describe the finish as silver-tone or gold-tone, and never as a metal, because we have no verified composition on file.

The same rule applies to the weight of the slide and to what sits under the braid of the cord. Those are shown as blanks on the product page rather than filled with a guess.

The clasp slides freely along the cord and holds where you leave it, so the piece sits where you set it rather than at a fixed length.

It depends on the piece. The guitar slide comes in six; each product page shows the ones that exist for it, with a photograph of each.

Yes. Twenty percent comes off the second piece, applied at checkout on the cheaper of the two. Nothing to type in.

Between twenty-nine and fifty-nine dollars. The price on each product page is the price you pay; shipping to the United States, the United Kingdom and Canada is free.

Write to info@bolo-tie.com as early as you can, with your order number. We forward it immediately, but we cannot promise it reaches the warehouse before the parcel leaves. If it does not, it becomes a return.

The parcel normally leaves the warehouse within one to three days. Delivery to the United States, the United Kingdom and Canada then usually takes five to seven business days.

From warehouses in Asia and Europe, depending on where the piece is held. An order with several pieces can arrive in more than one parcel, on different days, at no extra cost to you.

Those three are the destinations where shipping is free. For anywhere else, write to us before ordering and we will tell you plainly whether we can send it and what it costs.

Emailed the moment the parcel leaves. The carrier sometimes takes a day or two to start scanning it, so a number that shows nothing yet is normal on day one.

Fourteen days from the day you receive the order, for a refund or an exchange. After fourteen days we cannot offer either.

You do. We do not provide a return label, and that is written here rather than discovered at the moment you want to send something back.

Contact us at info@bolo-tie.com before sending anything. A parcel returned without prior contact cannot be refunded, and we need to know which pieces are coming back.

The pieces must be unused, in the condition you received them, and in their original packaging.

JR ECOM AE, a sole proprietorship registered in France. The full address and phone number are on the contact page.

No, and we will not imply otherwise. We are not silversmiths, we are not a Native American artisan or gallery, and we are not a vintage dealer.

We are an independent shop that curates affordable, wearable pieces and writes honestly about them.

Because we did not measure them. The slide weight, the metal composition and what sits under the braid of the cord are shown as empty on every product page rather than filled with a number we cannot stand behind.